Virtual help center available 24/7 with an option to reach out to our Petcare Navigator for individual help. Below are some important resources for pet families. Here is an outline of Page Topics on this page:
- EMERGENCY NEEDS
- VET CARE
- PET FOOD ASSISTANCE
- LOST & FOUND PETS / PREVENTION
- SPAY/NEUTER RESOURCES
- OTHER NEEDS
- GENERAL PET ADVICE
REACH OUT TO OUR PETCARE NAVIGATOR
If you don’t find what you’re looking for on this page, or if you need additional assistance, please reach out to our Pets4Life Petcare Navigator (Jen) by sending an email to support@pets4lifelouisville.org or call 502-309-9303 (if you have no access to email).
EMERGENCY NEEDS:
IF YOU NEED EMERGENCY VET HELP:
Jefferson Animal Hospital: Open 24-hours Emergency & Trauma Center. Call ahead: 502-966-4104 Location: 4504 Outer Loop, Louisville KY 40219
Metropolitan Veterinary Specialists: 24 hours, 7 days a week. 502-266-7007 Location: 11800 Capital Way, Louisville, KY 40299 (Take I-64 to Blankenbaker Parkway South Exit 17)
BluePearl Pet Hospital: Please call ahead @ 502-244-3036 Location: 13160 Magisterial Drive, Louisville, KY 40223
POISON HOTLINES:
ASPCA Animal Poison Control Center: 888-426-4435
Pet Poison Helpline: 800-213-6680
FOR SICK, INJURED OR AGGRESSIVE STRAY PETS, LMAS at 502-473-PETS (473-7787) FOR EMERGENCY RESPONSE: Follow the prompts to reach an animal control officer. Leave a detailed message with your name, number and description of the pet and exact location of the animal. After hours call 911
VET-CARE:
IF YOU NEED TO SPEAK TO A VET PROFESSIONAL:
FREE Vet Help-Line. If you have questions about vet care, there is a free help-line available. Please visit the VetIQ Website to speak to a veterinary professional.
LOW COST VET CARE: Low cost or Ultra-low cost Vet Care
Pets4Life Louisville Clinic Appointments: Pets4Life now offers 2 types of clinics: Vaccine Clinics and Wellness Appointments. All of our clinics are meant to help pet owners who struggle to provide regular vet care. They are not a replacement for all vet care since we are not equipped to handle vet emergencies, surgeries or chronic conditions. Signup at the Pets4Life Petcare Hub Page
KHS Care-a-Van: The CARE-a-van is part of KHS initiative to delivering services pet owners who do not have access to affordable veterinary care. For prices and appointments go to the KHS CARE-a-Van page.
Petco Store Vetco Clinics (Low-cost Pet clinics at several Petco stores). Rabies (1 or 3 year) $22, Healthy Dog Package $79-$125, Healthy Cat Package $75. Clinic locations and appointment may be booked Vetco Clinic Appointments.
Feeder Supply Vet Clinics by VetIQ: Low cost vet services held at Louisville area Feeder Supply Stores. Packages and individual services, as well as yearly plans. For more information: Feeder Supply Vet Prices Check out the schedule at Feeder Supply Vet Clinics.
IF YOU NEED AT HOME VET CARE: Mobile Home Care Veterinarians
| At Home Veterinary Service | Dr. Chele Zehnder | 502-345-3863 |
| Derby City Veterinary Services | Dr. Bridgette Dean-Hines | 502-758-5558 |
| Hearts Ease Veterinary Hospice | Dr. Courtney Bennett & Dr. Nathanial Cook | 502-715-2536 |
| Mobile Vet Practice | Dr. Laurelee Rubsch | 502-552-0897 |
| Pet Call Veterinary Care | Dr. Steven Dill | 502-499-7265 |
| Pet Call Inc | Dr. Janie Farnsworth | 812-923-9820 |
| The Advetcate | Dr. Isaac Croudep | 502-608-2426 |
PET FOOD ASSISTANCE:
PET FOOD BANKS:
No Kill Louisville Pet Food Bank Regular food banks held 1st Saturday of each month at 2012 Northwestern Parkway Louisville 40203. Must complete an application and be approved. Email petfoodbank@nokill-louisville.com or call 502-536-8738 Must complete an online application: https://www.nklou.org/pet-food-bank Website: https://www.nokill-louisville.com/pet-food-bank
SNIP N SAVE INC: Community Pet Resource Center: Open to everyone. Located at 1425 Bates-Bower Ave, Jeffersonville, IN 47130 See Details: https://snipnsaveinc.com/resources
Church of the Advent Pet Food Bank: 3rd Saturday of each month. Requires a photo ID. https://www.adventky.org/food-pantry-with-pet-food/
St. Paul’s Episcopal Church Pet Food Pantry in New Albany. 3rd Saturday of each month. 
More info: https://stpaulna.org/ministries
Pets4Life Pop-up Food Bank at The Lord’s Kitchen – Monthly Pet Resource Day for Pet Food/Supplies. Open to everyone. Located at The Lord’s Kitchen on Standard Avenue See Schedule Here.
Pets4Life California Community Center Pet Resource Day – Monthly Pet Resource Day for Pet Food/Supplies. Open to everyone. Located at 1600 St Catherine St, Louisville, KY 40210 Pick-up basic necessities for your pet including pet food for dogs & cats. See schedule here
Urban Ministry Center – Sunday from 6:30-7:00 pm 2900 Slevin Street and More, Louisville, KY. Pet Food may be available on Sunday evenings from 6:30-7:00. Check Facebook page for more information: https://www.facebook.com/UMCLouisvilleKY
(OCC) Okolona Christian Church Pantry. 10801 Faithful Way, Louisville, KY 40229 Services: Accepts and distributes pet food donations alongside human food assistance. Contact: Call 502-962-6500 OCC Pantry Tuesdays 1:30 – 4:00 pm Check it out: https://www.okolonacc.org/pantry-donations/
KHS Pet Retention Center: The KHS PRS center can now help with pet food. Schedule your time and date for pet food pickup by completing the KHS PRS form here: https://www.kyhumane.org/services/petretention/
My Dog Eats First is a Louisville-based nonprofit that provides free pet food and supplies to the pets of people experiencing homelessness. Through partnerships with local outreach programs and community pantries, they distribute pet food at multiple locations throughout the city each week. Learn more at mydogeatsfirst.org.
Pet Food Pantry: St. Andrew’s Episcopal Church 901 Baxter Avenue. 502-451-6066 The Pet Food Pantry is open on the 3th Saturday of each month from 9:00 a.m. – 11:00 a.m. downstairs in our parish hall. 9am – 11am on the 3rd Saturday of each month (requires a photo ID). Contact Deacon Barbara at deaconbarbara@adventky.org.
Happy Belly Pet Pantry Small pet food pantry has monthly pickups near Iroquois Park.
PET FOOD MOBILE DELIVERY: For pet families that are home-bound with pet food needs
Pets4Life Louisville: For pet families in our main target zip codes (areas without vet services) Pets4Life has a monthly outreach day where we can deliver a small supply of pet food to people who do not have transportation and unable to come to a pet food bank. For more information email support@pets4lifelouisville.org
Southwest Community Ministries. Has a Caring for Companions pet program as an extension of their Meals on Wheels program. They deliver meals to homebound seniors, and individuals with disabilities, as well as provide food and supplies to their pets. For information: https://southwestcommunityministries.org/caring-for-companions-pet-program/
PET FOOD EMERGENCY IDEAS:
Helpful Article: What Can I Feed My Dog When I’ve Run Out of Food?
LOST & FOUND PETS & PREVENTION:
IF YOUR PET IS LOST
Contact Louisville Metro Animal Services at LMAS Lost & Found Page to report your pet is lost: If your pet is microchipped, contact the microchip company to report that your pet is missing, lost or stolen. You can also view photos of strays that have been received. Be sure to keep a current photo and records to proof ownership. You may also post fliers and photos to Lost and Found groups on Facebook.
IF YOU FIND A PET
A. FOR SICK, INJURED OR AGGRESSIVE STRAY PETS, CALL LMAS at 502-473-PETS (473-7787) FOR EMERGENCY RESPONSE:
B. If you’re unable to safely capture the pet or reach the owner, contact Louisville Metro Animal Services: (502) 473-7387 for assistance.
C. If you are able to safely capture and contain the animal. Then, first thing to check is the collar for tags with contact information. If there’s no Pet ID, try to check for a microchip (most vet offices will scan for free). Other actions: Walk or drive around the neighborhood to see if anyone is searching nearby, Check out LMAS Lost & Found Page to report an animal lost or found, Make ‘Found Pet’ Signs and post around the neighborhood, check social media for lost pet posts.
D. Still no owner? Consider ‘Stray Fostering’ to keep the pet out of the shelter. You must register in person at LMAS located at 3528 Newburg Road to begin a mandatory stray hold. Note: If you cannot safely transport the pet to LMAS please make a service request pickup at 502-473-7387 (there is no cost for this service).
GET A FREE PET IDENTIFICATION TAG
Snip N Save: An easy way to make sure your lost pet makes it home quickly, is to ensure they’re wearing an up-to-date Pet ID Tag on their collar. To get a free ID tag from Snip N Save, you can fill out their request form on their resources page. No purchase is necessary, but donations are accepted. Simply Complete their Pet ID Request Form Here.
HOW TO CHANGE YOUR PET’S MICROCHIP
If you have moved or changed phone numbers or email address, then it’s important to change your pet’s microchip information. If you obtained your pet from another person, the microchip change must be initiated by the previous owner. If you have the microchip number, then you may do a universal search to find the correct company. Here are some contact numbers for common microchip companies:
Petlink petlink@petlink.net
Home Again 888-466-3242
Avid 888-466-3242
Petwatch 866-597-2424
Banfield 866.277.7387
AKC 800-252-7894
SPAY/NEUTER RESOURCES:
LOW COST SPAY/NEUTER
KHS Care-a-Van: The CARE-a-van is now doing Spay/Neuter events in multiple locations. Dogs $80-$95 (must be under 8 years and less than 50 pounds). Cats $60-$70. For more information and to schedule: KHS CARE-a-Van page.
KHS SNIP CLINIC Low-Cost Spay/Neuter. The S.N.I.P. Clinic offers low-cost spay/neuter surgeries. Surgery Prices: Cat – Female $70, Cat – Male $60, Dog – Female $95, Dog – Male $80. The S.N.I.P. Clinic is located at 4918 Preston Highway, Louisville KY 40213. Call to schedule your pet’s appointment 502-636-3491.
KHS Pit Bull Terrier Discount: Because of the overpopulation of this breed in our area, the S.N.I.P. Clinic offers discounted spay/neuter surgeries for pit bull terriers of just $30. Discounted surgeries are made possible by the generous support of the William M. Wood Foundation and The Rachael Ray Foundation. Please call 502-636-3491 to learn more and schedule an appointment.
FREE OR ULTRA-LOW COST SPAY/NEUTER
SNIP VOUCHERS: Metro Animal Services has teamed up with KHS SNIP Clinic to offer an amazing package.. Jefferson County residents can obtain a voucher that includes spay/neuter surgery, rabies, DAPP/FVRCP and bordatella vaccines, dewormer, microchip, Nail trim and pet license. The only cost is a $30-$40 non-refundable application fee. The vouchers can be obtained from several organizations:
- Metro Animal Services – Pickup voucher in person at Metro Animal Services
- Pets4Life Louisville – Request a Voucher by completing this form
- PBSF Dog Rescue – Apply by completing this form
KHS ‘Financial Fix’ Program: If you are unable to afford the SNIP Clinic low-cost services, the S.N.I.P. Clinic offers financial assistance options to those who qualify. Please call 502-636-3491 to learn about our “Financial Fix” program and how you can apply prior to scheduling an appointment.
Shamrock Foundation: For pets that need spay/neuter and wellness services, you can request a voucher from the Shamrock Foundation to receive a spay/neuter voucher. To request a voucher call Shamrock at (502) 585-3220. Be sure to leave a DETAILED message including your name, number and that you need help with spay/neuter for your pet.
Spay Anyway: Thier mission is to reduce the number of cats being given away for free and to further reduce the cat overpopulation problem. They help both owned pets and feral/stray cats, prioritizing underserved and overpopulated areas. When funding is available, they sponsor the spay/neuter cost for cats in rural areas of Kentucky. Contact them through Facebook: https://www.facebook.com/spayanyway or email them at: spayanyway@gmail.com
HELP WITH COMMUNITY CATS (FERAL/STRAY/UNOWNED CATS/KITTENS)
Alley Cat Neighborhoods Program: The program developed in partnership with Louisville’s Metro Animal Services (MAS) and funded by a grant from PetSmart Charities. Do you feed stray, unowned cats? Provides referrals for community cats with illness or injuries. Call Alley Cats for help at 502-634-8777 or mail: contactus@alleycatadvocates.org
Spay Anyway: If you aren’t able to capture & transport pets to/from Alley Cats, The Spay Anyway program may be able to assist! The best way to contact them is through Facebook: https://www.facebook.com/spayanyway or email them at: spayanyway@gmail.com
OTHER NEEDS / RESOURCES:
DOMESTIC ABUSE SAFE HAVEN PROGRAM
The Kentucky Humane Society (KHS) and The Center for Women & Families established the Safe Haven Program to help care for the pets of domestic violence survivors by offering a “safe haven” for their pets. While survivors seek help and shelter from abusive living situations, KHS provides a safe, anonymous home for their beloved dogs and cats. This program not only provides a safe place for the pets, but also helps puts the family at ease, knowing their furry friends will receive care and love until they can be reunited. If you need help, contact The Center for Women and Families crisis line at 1-844-237-2331.
IF YOU ARE HOMELESS AND NEED HELP WITH YOUR PET (Food, Medical Care or ESA)
My Dog Eats First: If you are homeless and your pet is in need of medical care or food that you cannot afford, please call 502-694-2746 or email: info@mydogeatsfirst.org
Emotional Support Animal Assistance: Did you know that Federal law recognizes the importance of Emotional Support Animals? Owners of emotional support animals are given certain protections under federal law which enable them to live with their ESAs (even in no-pet buildings). MDEF also helps people experiencing homelessness get their pets certified.
IF YOU NEED A PET LICENSE
Louisville Metro Animal Services: (502) 473-7387. Contact LMAS for Pet Licenses. $10 for altered pets and $60 for unaltered pets (S/N vouchers may be available)
IF YOU ARE STRUGGLING TO KEEP YOUR PET IN YOUR HOME:
The Kentucky Humane Society’s Pet Retention Services
Pets are family! No one should have to lose a beloved family member during times of crisis or hardship. That is why The Kentucky Humane Society offers support through Pet Retention Services. Pet Retention Counselors help pet owners overcome challenges with housing, pet behavior, access to veterinary care and access to pet supplies through direct aid, counseling and referrals. Click HERE to get in touch with a Pet Retention Counselor.
IF YOU NEED TO REHOME A PET
If you are no longer able to keep and care for your pet, be sure to rehome your pet through a legal, reputable organization. Do not just give your pet away to a stranger or sell your pet. Using a legal, reputable rescue/shelter helps to ensure that the pet is cared for and not mistreated in the future. There are many rescues and organizations, but here are just a few to consider:
Kentucky Humane Society
Animal House Adoption Center
Animal Care Society
GENERAL PET ADVICE:
The Kentucky Humane Society’s Pet Retention Services
Pet Retention Counselors help pet owners overcome challenges with housing, pet behavior, access to veterinary care and access to pet supplies through direct aid, counseling and referrals. Click HERE to get in touch with a Pet Retention Counselor.
Better Pet Website: Advice from a team of pet experts. Check here lots of information on pet care and safey: Better Pet Website
Best Friends Animal Society: Pet care information https://bestfriends.org/resources
Other resources in Kentucky: https://lowincomerelief.com/kentucky-pets-resources/